Visit Build My Mini's FAQs! Find answers to all your questions about our miniature art, reward points, and community. Join the miniature passion today!
Digital Proudct Order (PDF & STL files)
How to Purchase?
Purchasing from Build My Mini is simple!
1. Browse our collection and select the templates you love.
2. Click "Add to Cart" and proceed to checkout.
3. Enter your payment details and complete the purchase.
4. Once your order is confirmed, you’ll receive a download link immediately.
If you can not get the file or any issues, please message us via a chat box or email us: info@buildmyminiature.com
How to Pay?
We accept secure online payments through:
✔️ Credit/Debit Cards (Visa, Mastercard, Amex)
✔️ PayPal
✔️ Shopify Payments
All transactions are safe and encrypted to protect your details.
How do I find my download link?
Your files are available for instant download immediately on the order confirmation page. Additionally, we will email you a direct download link, and you can log in to your member profile to download your files anytime.
Can I modify or cancel after it has been placed?
We understand that circumstances may change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders are processed quickly to ensure prompt delivery.
What materials should I use?
The best paper/material depends on your project:
📌 Miniature kits, shops, stands, pop-up frames – Use cardstock (170 gsm or higher) for structure.
📌 Small accessories & signs – Use lighter paper (120 gsm) for easier folding.
📌 Food packaging & groceries – Use glossy coated paper for realistic shine.
📌 Electronics, furniture & fashion items – Use matte coated paper for a smooth finish.
📌Book Nook or Junk Journal Materials - Use Card Stock paper for all the projects.
For 3D printing projects, we recommend using high-quality PLA or resin for detailed prints.
Can I sell physical items made from your 3D print files?
Personal Use (Standard): All digital purchases include a personal license only. You may print, cut, and build as many items as you like for your own personal dollhouses, dioramas, and crafting hobbies, but you cannot resell the digital files or share them with others.
Commercial / Maker License: You can buy a 3D print license on our website and fill out the Seller form to sell physical items made from the 3D print design. Please contact our customer service, and we will assist you through the whole process.
How do I register my 3D print STL file license?
Purchase the 3D STL design with the license.
One design follows one license.
You can sell up to 25 copies of this design.
Fill out the registration form: https://forms.gle/ThaQsdpeQVG8Apc6A
How do I register my papercraft template license?
Standard Paper Minis (Free Resale):
1:6 and 1:2 scales Paper mini templates do not require a license. You are fully welcome to print, assemble, and resell the physical finished items you create from our standard paper mini templates!
Outiecraft Products (Cards, Book Nooks, Tunnel Books, Folio Kits, Pop-up Cards):
These intricate designs require a Commercial License if you want to sell the physical finished products.
How to Get a Commercial License:
You can purchase the commercial license for the specific design directly on our website. This grants you the right to produce and sell up to 100 physical copies of that design. Please fill out our registration form after purchasing:
https://forms.gle/o1tgJ3zySdbvjhSa8
and our customer service team will gladly assist you through the process.
Physical Product Order
What shipping options do you offer?
All physical items ship directly from Toronto, Canada. We use Canada Post for domestic and international package delivery, offering tracked shipping options at checkout.
How long does the package take to arrive?
Orders are typically processed and shipped out from Toronto, Canada.
Standard domestic shipping within Canada usually takes 5 to 10 business days, depending on your destination.
Tracking information is provided via Canada Post once your order has been dispatched so you can monitor its progress.
How much does shipping cost?
Shipping rates are calculated automatically at checkout based on your destination and package weight using our Canada Post small business rates.
Do you ship internationally?
Yes! While we are based in Toronto, Canada, we ship our physical ready-to-ship miniatures worldwide.
Do you offer wholesale pricing for bulk orders?
Absolutely! We offer competitive wholesale pricing for customers interested in purchasing our products in larger quantities. Our wholesale pricing is tiered, meaning that the more units you order, the lower the per-unit cost. To inquire about our wholesale pricing and terms, please contact our dedicated wholesale team.
